Tell Us How We Can Serve You Better and Win Exciting Prizes!

We invite all Regular Uniformed Services Members and Associate Members of AFPMBAI to take part in our Customer Satisfaction Survey Program, happening nationwide from November 17, 2025 to January 31, 2026. Your feedback helps us improve our services and create a better, more responsive AFPMBAI experience for all members.

Complete the survey through the official web link (CLICK HERE) or QR code (BELOW) and get a chance to win exciting prizes, including Bluetooth headphones/earbuds, portable Bluetooth speakers, and large-capacity power banks. Help us serve you better—your participation makes a difference!

I. GEOGRAPHICAL SCOPE AND DURATION

This NATIONWIDE survey will run from NOVEMBER 17, 2025 TO JANUARY 31, 2026.

II. MECHANICS

This program is open to ALL REGULAR UNIFORMED SERVICES MEMBERS and ASSOCIATE MEMBERS of the AFPMBAI, as defined in attached Definition of Terms (Attachment A).

1. 1. AFPMBAI members will be invited to participate in the Customer Satisfaction Survey through a web link and/or QR code.
   2. To qualify for the raffle, the respondent must have transaction with AFPMBAI (by answering “Yes” to the question “Have you ever transacted with AFPMBAI?”) and completed the Customer Satisfaction Survey.
   3. Members may answer the survey multiple times. However, only one valid raffle entry per member will be considered. Duplicate entries will be automatically disregarded.
   4. There will be 75 winners from each region (NCR, NOLA, SOLA, VIS, MIN), with a total of 225 winners over the course of the promotion.

1. 5. Winners will be announced via live broadcast on the official AFPMBAI Facebook page (or other suitable platform) immediately after the raffle draw. Winners may also be posted on the official website.
   6.  By participating in this promo, all winners and participants grant AFPMBAI permission to use and disclose personal information and photographs in connection with the promotion for marketing purposes and waive any claims to royalty, right, or remuneration for such use on TV, radio, website, or official social media pages.

III. DRAWING OF WINNERS

1. 1. Each audited verified entry will be assigned a corresponding raffle entry for the raffle draw.
   2. The winners will be drawn by region in the following order: NCR, NOLA, SOLA, VIS, MIN. A member’s name can only be drawn once.
   3. The raffle draw will be conducted live on February 27, 2026 (Friday) via AFPMBAI official Facebook page (or other suitable platform).

IV. ANNOUNCEMENT OF WINNERS

1. 1. The list of winners will undergo an audit by the Internal Audit Office to verify accuracy and compliance with the raffle mechanics before the official announcement.
   2. Winners will be officially announced live during the raffle draw on AFPMBAI Facebook page (or other suitable platform), and will also be notified via SMS, e-mail, or call by the Marketing Division.

V. AWARDING OF WINNERS

1. 1.  Prizes must be claimed within thirty (30) calendar days from receipt of notification from AFPMBAI. Otherwise, the prizes shall be forfeited and retained by AFPMBAI.
   2. Winners may claim their prizes at:

VI. CLAIMING OF PRIZES

1. 1. Upon notification of winning, verified winners will be required to visit the nearest RSSC office. Winners may claim their prizes at their preferred nearest AFPMBAI branches or extension offices, in coordination with their respective RSSC office.
   2. To claim their prizes, winners must sign an Acknowledgement Receipt form and bring their National ID (PhilSys ID) or any two of the following government IDs:

3.  In the event that the winner is unable to claim the prize, an authorized representative can claim on behalf of the member but shall be required to present the following:

i. National ID or two valid government IDs of the winner/member
ii. Original copy of the winner’s authorization letter
iii. Two valid government IDs of the authorized representative

VII. DISQUALIFIED PARTICIPANTS

AFPMBAI’s employees, suppliers, contractors, vendors, agencies and consultants, including their relatives up to second degree of consanguinity or affinity are disqualified from joining the promotion.